The Company is committed to receiving any complaints/reports of violations/suspected violations by providing the Whistleblowing System through a tool that is managed independently by a third party selected by the Company hereinafter referred to as the ‘Consultant’.
Every Merdeka Personnel or other parties is required to report if they know of a violations/suspected violations by using the predetermined tool. The report must be made based on goodwill, fairness, honesty and respect, through a reporting tool as follows:
- Merdeka Speak Up Website: https://mcg.whispli.com/SpeakUp
- Phone Number and WhatsApp: 0812 5000 1018
This Whistleblowing System adopts principles to no retaliation, confidentiality, and anonymity.
The Consultant will confirm the receipt of the report as referred and conducts an initial assessment of the report and submit it to an official appointed by the Company. Officials who receive reports are responsible for paying attention to and following up on issues that are submitted to them.
The Company will take firm action against any violation through the provision of sanctions. Sanctions will be given to every Merdeka Personnel who is proven to have committed a violation as an effort to uphold the Company’s values.